
Etisalat Egypt provides its subscribers with a free and important service — the ability to make their phone appear switched off or unavailable to all callers, while still being able to make outgoing calls, send messages, and use mobile data normally. Additionally, subscribers can know who tried to call them during this period by subscribing to the Call Keeper service.
To make your phone appear unavailable to all callers, dial 21787# and press call. A confirmation message will appear indicating that call forwarding has been successfully activated. All callers will then hear a recorded message stating that the phone is switched off or unavailable.
Important note: While this feature is active, you can still make calls, send messages, and use mobile data normally — only incoming calls are blocked.
To deactivate the feature: Dial ##002# and press call. The feature is removed instantly and your number returns to receiving calls normally.
When the "Phone Off" feature is active, you will not know who tried to call you unless you subscribe to the Call Keeper service. This service sends you an SMS with the number of anyone who tried to call while your phone was unavailable.
To subscribe to Call Keeper: Dial *789# and a subscription confirmation message will appear. The service costs 5 piasters per day and is completely free for postpaid subscribers.
After subscribing to Call Keeper, activate missed call notifications by dialing *787#. You will then receive SMS messages informing you of every number that tried to reach you while your phone was off, out of coverage, or set to unavailable. You can also subscribe by calling Etisalat customer service at 333.
To cancel the "Phone Off" feature along with Call Keeper, dial ##002#.
Etisalat Egypt also offers a service to block specific numbers only, while continuing to receive calls from all other numbers normally. This service is known as Call Filter, Nas wa Nas, or the Black List service.
To subscribe, send a message to 767 or dial *6161# — you will receive a confirmation SMS. The service costs 5 EGP per month or 1.25 EGP per week.
Etisalat Egypt also offers a White List service, which is the opposite of the Black List. You specify only the numbers that are allowed to call you, and all other numbers will hear a message that your phone is switched off or unavailable. To subscribe, call 5040 at a rate of 30 piasters per call.
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